|These Terms were last updated Dec. 1, 2023|
NOTICE OF ARBITRATION PROVISIONS
1. Use of Teremarkets Sites and Features and our Services
You agree to use the Teremarkets Sites and Features and our Services only for purposes that are permitted by these Terms and any applicable law, regulation, or generally accepted practices in the relevant jurisdictions. Subject to all of the provisions of these Terms, the Company hereby grants you a limited, terminable, non-transferable, personal, non-exclusive license to access and use the Teremarkets Sites and Features and our Services solely as provided herein. You may download material displayed on the Teremarkets Sites and Features for non-commercial, personal use only, provided you do not remove any copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, broadcast, publicly perform, transmit, reuse, re-post, or use the content of the Teremarkets Sites and Features, including any text, images, audio, or video, for public or commercial purposes without the Company’s prior written permission. Notwithstanding anything to the contrary herein, all rights not specifically granted in the license set forth above shall be reserved and remain always with the Company. Your right to use the Teremarkets Sites and Features and our Services is not transferable. You acquire no rights or licenses in or to the Teremarkets Sites and Features and materials contained therein other than the limited right to access and utilize the Teremarkets Sites and Features and our Services in accordance with these Terms. If you are accessing the Teremarkets Sites and Features via any of our applications available via third parties including, without limitation, Apple, Inc.’s “App Store” or Google, Inc.’s “Google Play” store, you acknowledge and agree that these Terms are entered into by and between you and the Company only, and that none of the foregoing third parties are party to these Terms, and they are not sponsors of, nor in any way affiliated with, the Teremarkets Sites and Features or any of our Services.
2. User Representations and Warranties
We prohibit anyone from using the Teremarkets Sites and Features or Services who is under 21 years old. If we receive actual notice that you are under the age of 21 (or the applicable minimum age in your jurisdiction), we will terminate your access to the Teremarkets Sites and Features and Services, deactivate your account, and delete your data. Some offerings on the Teremarkets Sites and Features and some of our Services may also be subject to additional age or parental consent restrictions. By using the Teremarkets Sites and Features or Services, you confirm, represent, and warrant that:
3. Rewards Programs
A. Overview. The Company may offer one or more rewards programs (“Rewards Programs”) under which you may have the opportunity to receive points or other credits (collectively, “Rewards”) related to your participation in or interaction with various advertising, content, shopping opportunities, special offers, surveys, coupons, location-based deals, and other Rewards opportunities (collectively, “Offers”). Regardless of whether they are expressed as points or dollar amounts, Rewards have no cash, monetary, or other value and are only redeemable for gift cards or other prizes or redemption methods as may be offered by the Rewards Program from time to time (collectively, “Redemption Prizes”), subject to these Terms and the Rewards Program redemption requirements at the time of redemption.
B. Suspension or Termination of your Participation. The Company may limit, suspend, or terminate your ability to participate in a Rewards Program, and may suspend or void any Rewards or potential Rewards you may have received or accumulated in a Rewards Program but not yet successfully redeemed, if we determine in our sole and absolute discretion that you have not complied with these Terms, require an uncommon or excessive level of customer support, or otherwise are not using and receiving the Rewards Program benefits in a mutually satisfactory way consistent with the typical member. You agree to abide by the final and binding decisions of the Company regarding any Rewards Program and your participation in it. We reserve the right to change, suspend, or cancel all or a portion of a Rewards Program, including any unredeemed Rewards, at any time, without prior notice or compensation to you.
C. Receiving Rewards. You may receive Rewards in a Rewards Program by participating in various Offers, as described in the applicable Rewards Program. Subject to the other provisions of these Terms, the Company will deposit any Rewards for Offers that you choose to participate in and successfully complete into the account that you established when you joined the Rewards Program (the “Account”). Rewards are deemed successfully completed once you have fully and properly satisfied all of the requirements of the Offer in the manner specified in the Offer (including any time limitations or waiting periods for acceptance or completion of the Offer) and in compliance with these Terms, and the Company and/or our third-party Rewards Program partners are able to properly validate, track and record that you have done so. In connection with any request to receive credit from Customer Support for completing an Offer that did not credit automatically, we may require you to initiate your support request from your Rewards Program ledger in order to ensure proper handling and tracking for completion via our systems. For avoidance of doubt, the Company shall not be responsible for, nor shall the Company be obligated to award Rewards to you for, any Offer that is not properly recorded, tracked, validated and/or deemed a successfully-completed Reward under the Company’s and/or our third-party Rewards Program affiliates’ policies, procedures, and systems. In some instances, the Company’s third-party Rewards Program affiliates, rather than the Company, may make the final determination of whether an Offer has been successfully completed and thereby should result in a Reward. Please be sure to review all applicable terms of Offers and Rewards before deciding whether or not you would like to participate. We also reserve our right to: (1) change or limit the Offers or Rewards available or your ability to participate in certain Offers or the Rewards Program itself, (2) change or limit the eligibility for or allowable frequency of Offers, and (3) change or limit the number or type of Rewards you can receive for a given Offer or during a given time period, including, without limitation, the right to correct any inadvertent error in the number or type of Rewards awarded and to claw-back any unearned or unqualified Rewards deposited in your Account as a result. All such changes or limitations shall apply to all past, present, or future Rewards, unless otherwise expressly stated.
D. Redeeming Rewards. Subject to the other provisions of these Terms, you may redeem accumulated Rewards in your Account for Redemption Prizes pursuant to the applicable Rewards Program redemption requirements at the time of redemption. Supplies of Redemption Prizes may be limited. Redemption Prizes may be awarded or redeemed on a first-come, first-served, and while-supplies-last basis. If you attempt to redeem Rewards for a Redemption Prize and the Company determines that the Redemption Prize is unavailable, out of stock, or for whatever reason cannot be provided to you, the Company may, in our sole and absolute discretion, provide you with a Redemption Prize of equal or greater value. No re-crediting, reversal, or refund of Rewards will be issued for any reason after Rewards have been successfully redeemed; in other words, once you order and receive a Redemption Prize, you may not reverse or cancel the Redemption Prize transaction or return the Redemption Prize for a refund or re-crediting of Rewards to your Account. The only way to use Rewards is to redeem them for such Redemption Prizes as the Company may elect to offer from time to time for the applicable Rewards Program.
E. Verifying Identity and Eligibility. The Company also reserves the right to verify your identity to our complete satisfaction prior to crediting or allowing redemption of any Rewards, issuing, or delivering any Redemption Prizes in any Rewards Program, or otherwise providing you with access to or any benefit associated with the Teremarkets Sites and Features, our Services, or your Account. The Company implements such verification requirements to confirm, preserve and protect the security of the Teremarkets Sites and Features, our Services, and your Account from unauthorized access and security threats. We may do so by requesting—either directly or indirectly via a third-party verification service—that you provide an image of your passport, driver’s license, or state ID card, by requiring you to verify the mobile phone number associated with your Account, or by such other proof of identity or eligibility as we may require. Some of our Services or Redemption Prizes may have additional eligibility requirements and in that case the Company also reserves the right to determine or verify your eligibility using such methods as we deem appropriate. If you are unable or unwilling to verify your identity in response to our request, or if we have other reason to suspect your Account may be compromised, insecure, or a threat to the Teremarkets Sites and Features, our Services, or your Account, we reserve the right in our sole and absolute discretion to temporarily or permanently deactivate or deny or restrict access to your Account, or any benefit associated with the Teremarkets Sites and Features or our Services.
F. Delivery of Redemption Prizes. Redemption Prizes are generally digital and delivered electronically to the email address then associated with your Account or as otherwise provided in the applicable Rewards Program, but in some cases may be physical items mailed to the U.S. or Canadian postal address, as applicable, associated with your Account. Processing times may vary. Where we are unable to deliver a Redemption Prize or it goes unclaimed for whatever reason, you hereby direct and authorize us, where possible, to cancel or reverse the redemption for that Redemption Prize and restore the associated Rewards to your Account in the applicable Rewards Program, so that you can attempt to redeem such Rewards again in the future; provided, however, that we shall not be liable to you for any inability or failure to cancel or reverse the redemption and restore the associated Rewards to your Account.
G. Rewards Have No Monetary Value and Are Nontransferable. You agree and acknowledge that unredeemed Rewards in your Account have no cash, monetary, or other value, remain the sole property of the Company, and are only redeemable for such Redemption Prizes as the Company may elect to offer in the Rewards Program from time to time, subject to these Terms and the Rewards Program redemption requirements at the time of redemption,
H. Rewards Expiration. We may also adopt or modify our Rewards expiration rules and policies for any past, present, or future Rewards from time to time, and if your Rewards expire pursuant to such then-current rules or policies, we may remove such Rewards from your Account, without any compensation or further obligation to you regarding the expired Rewards. If you have any questions or concerns regarding these actions or wish to request re-crediting of the expired points to your Account (subject to such terms, limitations, and requirements as we may impose from time to time), please contact us as provided in Section 18 below.
I. Shopping Rewards. For shopping Rewards, we reserve the right to request and verify receipts of completed purchases prior to or in connection with the awarding of Rewards for shopping Offers in order to verify with the applicable merchant that such purchases are valid. If you return any products or cancel any services for which you received Rewards, we reserve the right to deduct any associated Rewards from your Account. If you received Rewards based upon photos or scans of purchase receipts or other materials (such as an itemized packing slip for online orders to verify that you have completed the purchase and received the items purchased), you must submit a legible photo or scan of the original valid receipt or other materials, which cannot have been altered in any way (as determined in our sole and absolute discretion) and must be from a purchase that you paid for personally. Failure or refusal to provide requested documentation or proof of purchase is grounds for denying any Rewards credit.
J. Referral Program Rewards. From time to time, we may offer special bonuses or incentives as referral Rewards for you to refer others who successfully join and participate in our Rewards Programs, using a personal referral code or URL, which shall be governed by the current Referral Program terms for the applicable Rewards Program. You agree to only provide us with email addresses or other personal information of persons for referral purposes with their knowledge and consent. You shall not be eligible to earn referral Rewards if you invite other users who share the same Device, if you create multiple accounts in an effort to earn referral Rewards for inviting yourself, or if you otherwise violate these Terms or the applicable Referral Program terms. If you cannot produce proof satisfactory to us that referrals have been made in accordance with these Terms and the Referral Program terms, we may terminate your Account, withhold, or rescind any referral Rewards, reverse or correct Rewards balances in your Account, or take other remedial actions as we deem appropriate.
4. Sweepstakes, Contests and Promotions
Any sweepstakes, contests, or promotions (collectively, “Promotions”) that may be offered via any of the Teremarkets Sites and Features or our Services may be governed by Additional Terms, including but not limited to official rules, which may set out eligibility requirements, such as certain age or geographic area restrictions, terms and conditions, and details governing how your personal information may be used. It is your responsibility to read all Additional Terms to determine whether you want to or are eligible to participate, enter or register in or for the Promotions. By participating in a Promotion, you agree to comply with and abide by such Additional Terms and the decisions of the sponsor(s) thereof.
5. Intellectual Property
You acknowledge that the Teremarkets Sites and Features have been developed, compiled, prepared, revised, selected, and arranged by the Company and others through the expenditure of substantial time, effort and money and constitute valuable intellectual property and trade secrets of the Company and others. It is our policy to enforce these intellectual property rights to the fullest extent permitted under law. The trademarks, logos, and service marks (“Marks”) displayed on the Teremarkets Sites and Features are the property of the Company or third parties and cannot be used without the written permission of the Company or the third party that owns the Marks. The Teremarkets Sites and Features are also protected as a collective work or compilation under U.S. copyright and other foreign and domestic laws and treaties. Users are prohibited from using (except as expressly set forth herein), transferring, disposing of, modifying, copying, distributing, transmitting, broadcasting, publicly performing, displaying, publishing, selling, licensing, or creating derivative works of any content on the Teremarkets Sites and Features for commercial or public purposes. Nothing contained herein shall be construed by implication, estoppel or otherwise as granting to the user any ownership interest in any Mark, copyright, patent, or other intellectual property right of the Company or any third party. The Company exclusively owns all worldwide right, title and interest in and to all documentation, software, contents, graphics, designs, data, computer codes, ideas, know-how, “look and feel,” compilations, translations, digital conversions, and other materials included within the Teremarkets Sites and Features and related to our Services, and all modifications and derivative works thereof, and all intellectual property rights related thereto.
6. Reporting Copyright Infringement - DMCA Policy
If you believe that any content, user-posted materials, or any other material found on or through the Teremarkets Sites and Features or our Services, including through a hyperlink, infringes your copyright, you should notify us. To be effective, the notification to us must be in writing and must comply with the following instructions. Written notices must be sent either:
Each written notification must contain the following information to be deemed a valid notice:
7. User Conduct
You agree that you will not engage in any activity or conduct that interferes with or disrupts the Teremarkets Sites and Features or our Services (or the servers and networks which are connected to our Services) or use any service to manipulate your computer, mobile phone, or other Device to gain any advantage on any of our Rewards Programs. Unless you have been specifically permitted to do so in a separate written agreement with us, you agree that you will not reproduce, duplicate, copy, sell, trade, or resell our Services for any purpose. You further agree that your use of the Teremarkets Sites and Features and our Services shall not be fraudulent, deceptive, or unlawful, as determined in our sole and absolute discretion. You shall also comply with all usage rules and guidelines found throughout the Teremarkets Sites and Features or our Services. You agree to comply with the instructions set out in any robots.txt file present on the Teremarkets Sites and Features and our Services. Without limiting the generality of the foregoing, you agree not to use the Teremarkets Sites and Features or our Services in any improper manner, including to:
8. Communications Channels/font>
The Teremarkets Sites and Features and our Services may include communication channels such as forums, communities, comments, or chat areas (“Communication Channels”) designed to enable you to communicate with other Services users. The Company has no obligation to monitor these Communication Channels, but we may do so, and we reserve the right to review materials posted to the Communication Channels and to remove any materials, at any time, with or without notice, for any reason, in our sole and absolute discretion. The Company may also terminate or suspend your access to any Communication Channels at any time, without notice, for any reason. You acknowledge that chats, postings, or materials posted by users on the Communication Channels are neither endorsed nor controlled by the Company, and these communications should not be considered reviewed or approved by the Company. The Company will not under any circumstances be liable for any activity or conduct within Communication Channels. You agree that all your communications with the Communication Channels are public, and thus you have no expectation of privacy regarding your use of the Communication Channels. The Company is not responsible for information that you choose to share on the Communication Channels, or for the actions of other users.
9. Disclaimer of Warranties, Limitations of Liability, and Indemnification
A. Disclaimer of Warranties. You agree that your use of the Teremarkets Sites and Features and our Services shall be at your own risk. To the maximum extent permitted by applicable law, the Company disclaims any and all guarantees, warranties and representations, express or implied, in connection with the Teremarkets Sites and Features, or our Services, and your use thereof, including implied guarantees or warranties of title, merchantability or acceptable quality, fitness for a particular purpose or non-infringement, accuracy, authority, completeness, usefulness, and timeliness. To the maximum extent permitted by applicable law, the Company makes no guarantees, warranties, or representations about the accuracy or completeness of the content of the Teremarkets Sites and Features or our Services, or the content of any sites linked to our Services, and assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury (including death) or property damage, of any nature whatsoever, resulting from your access to and use of the Teremarkets Sites and Features or our Services, or any third party products or services promoted therein, (iii) unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (iv) interruption or cessation of transmission to or from our Teremarkets Sites and Features or our Services, (v) bugs, viruses, Trojan horses, or the like which may be transmitted to or through our Services by any third party, (vi) errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Teremarkets Sites and Features or our Services, and/or (vii) tax liability imposed against you by any taxing authority. You acknowledge and agree that Teremarkets is not affiliated with nor responsible for any third-party products or services that may be displayed, distributed, or otherwise promoted on the Teremarkets Sites and Features or our Services. Teremarkets neither represents nor endorses the quality, accuracy, reliability, integrity or legality of any third party’s products or services, nor the truth or accuracy of the description of any third party's products or services, nor any third-party advertising material, including Offers, ads, links, content, advice, opinions, proposals, statements, data, or other information that is provided or controlled by third parties and displayed, distributed, or otherwise used on or in connection with the Teremarkets Sites and Features or our Services.
You further agree that the Company will not be liable for, nor be required to provide any compensation to you with respect to, the termination of any Rewards Program or any associated Accounts, including without limitation any unredeemed Rewards in your Account or otherwise existing in your favor at the time of termination. Sometimes when you use our Services, you may use a service or download a piece of software, or purchase goods, provided by another person or company. Your use of these other services, software or goods may be subject to separate terms between you and the other company or person. If so, these Terms do not affect your legal relationship with these other companies or individuals. You agree that we are not responsible for the loss or impairment of any past, present, or future Rewards, in the event there is any change in the potential value or redemption options for any Rewards, or any data or server error, computer and/or network system error or failure, criminal act, vandalism, cyber-attack or other events which make it commercially unreasonable for us to determine the amount of Rewards or balance of any Account. All guarantees, warranties, and representations, whether express or implied, as to the condition, suitability, quality, fitness or safety of any goods and services supplied under our Rewards Programs or other Services are excluded to the fullest extent permitted by applicable law. Any liability the Company may have to a member under any such guarantees, warranties or representations implied or imposed by law which cannot be excluded is hereby limited, to the extent legally permissible, to supplying or paying the cost of supplying the goods or services (or equivalent goods or services) or repairing or paying the cost of repairing the goods or re-performing the services, at the Company’s sole option. Please note that at any time, we may, in our sole and absolute discretion, terminate our legal agreement with you and deny you continued use of the Teremarkets Sites and Features and our Services, and, without limiting the foregoing, may do so if (i) we are required to do so by law (for example, where the provision of our services to you is, or may become, unlawful); (ii) the partner with whom we offered our Services to you has terminated its relationship with us or ceased to offer their services to you; (iii) we are no longer providing all or any portion of our Services to users in the jurisdiction in which you are resident or from which you use our Services; or (iv) the provision of our Services to you is, in our opinion, no longer commercially viable.
B. Limitations of Liability. In no event shall the aggregate liability of the Company, or any Company Parties (as defined below), whether based on warranty, contract, tort (including negligence, whether active, passive or imputed), fraud, misrepresentation, or any other legal theory, arising out of or relating to the use of the Teremarkets Sites and Features, our Services, or other materials or content on, accessed through or downloaded from our Services, exceed any consideration you pay, if any, to us for access to or use of the Teremarkets Sites and Features or our Services. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You specifically acknowledge that the Company shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party.
To the maximum extent permitted by applicable law, in no event will the Company, or any Company Parties, be liable to you or any third person for any special, direct, indirect, incidental, special, punitive, or consequential damages whatsoever, including any lost income or lost data arising from your use of the Teremarkets Sites and Features, our Services, or other materials or content on, accessed through or downloaded from our Services, whether based on warranty, contract, tort (including negligence, whether active, passive or imputed), fraud, misrepresentation, or any other legal theory, and whether or not the Company has been advised of the possibility of these damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or the exclusion or limitation of liability for bodily injury, so the above limitations or exclusions may not apply to you. These Terms give you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under these Terms will not apply to the extent prohibited by applicable law.
C. Indemnification of the Company. You agree to indemnify and hold the Company, and each of the Company Parties, harmless from and against any claim, cause of action, loss, liability, damages, costs and expenses, arising out of or in connection with (i) your use of and access to the Teremarkets Sites and Features or our Services; (ii) your violation of any provision of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right, or damage to a third party; (iv) any tax obligations arising from or related to your use of the Teremarkets Sites and Features or our Services; and/or (v) any content you post or share on or through our Services.
10. Compliance with FTC Guides on Endorsements & Testimonials
If you choose to promote our services to the public, including your own personal social networks, you agree that you will comply with the FTC Guides Concerning the Use of Endorsements and Testimonials in Advertising (16 CFR 255, as amended, available here) (the “Endorsement Guides”). For example, if you have been offered, paid or provided with free or discounted products, services or Rewards in exchange for discussing or promoting any of our Teremarkets Sites and Features or our Services, including but not limited to Referral Program Rewards, or if you are an employee of a company and you decide to discuss or promote that company’s products or services through our Services, you agree to comply with the Endorsement Guides’ requirements for disclosing such relationships. You, and not Teremarkets, are solely responsible for any endorsements or testimonials you make regarding our Teremarkets Sites and Features or our Services or any other product or service.
11. Binding Arbitration of all Disputes and Claims
A. Binding Arbitration of All Disputes or Claims. The parties agree to arbitrate all disputes and claims between them (“Disputes or Claims”). This agreement to arbitrate is intended to be broadly interpreted. It includes, but is not limited to: (1) Disputes or Claims related in any way to any Teremarkets Sites and Features or our Services, privacy, data security, collection, use and sharing, advertising, purchase or other transactions, Rewards crediting, maintenance or expiration, Account balances or closures, Promotions, or any emails, texts, or other communications with you; (2) Disputes or Claims arising out of or relating to any aspect of the transactions or relationship between you and us, whether based on warranty, contract, tort (including negligence, whether active, passive or imputed), fraud, misrepresentation, or any other legal theory; (3) Disputes or Claims that arose before your agreement to these Terms or any prior arbitration agreement; (4) Disputes or Claims that are currently the subject of purported class action litigation in which you are not a member of a certified class; and (5) Disputes or Claims that arose or may arise before or after your use, or the termination of your use, of any Teremarkets Sites and Features or our Services. Consistent with and without limiting the applicability of the foregoing, all Disputes or Claims, and all legal and equitable issues relating to or arising from any Disputes or Claims, and/or these Terms or arbitration provisions, or any other terms or agreements that incorporate the same by reference, are exclusively for the arbitrator (rather than a court) to decide, including without limitation all claims, disputes, or issues relating to formation, validity, conscionability, interpretation, scope, and enforceability, and whether a claim is subject to arbitration. For purposes of these arbitration provisions, references to “we” and “us” include all entities included within the definition of “Company” above, and each of their affiliates, and each such entity’s respective directors, managers, officers, employees, shareholders, members, agents, suppliers, and assignees (collectively, the “Company Parties”). It is the mutual intent of the parties that this delegation of all matters to the arbitrator be a “clear and unmistakable” delegation, notwithstanding any other provision of these Terms or any other communication, agreement, or document between us (including any provisions or any other communication, agreement or document that may make reference to a court).
B. Providing Us an Opportunity to Informally Resolve Your Dispute. If you intend to seek arbitration, please first send to us, by certified mail, a written Notice of Dispute (a “Dispute Notice”). Each Dispute Notice to us should be sent to our customer service address at: Dispute Resolution, Teremarkets, LLC, Attention: Legal Department. The Dispute Notice should include: (1) your name, email address, telephone number and mailing address; (2) the nature and basis of your Dispute(s) or Claim(s); (3) identification or enclosure of all relevant documents and information; and (4) a description of the specific relief that you seek from us. Before you may pursue or participate in any Disputes or Claims in small claims court or in arbitration against us, after you send the Dispute Notice described above, you should allow us a reasonable opportunity (not less than thirty (30) days) to resolve your Disputes or Claims. After we receive your Dispute Notice, the parties agree to negotiate in good faith with each other to try to resolve your Disputes or Claims without formal procedures.
C. Agreement to Participate in Binding Arbitration. If the parties do not reach an informal resolution of your Disputes or Claims within thirty (30) days after we receive your written Dispute Notice, you may pursue your Disputes or Claims in arbitration or, solely to the extent specifically provided below, in small claims court. If the parties cannot reach an informal resolution to the Disputes or Claims within thirty (30) days after our receipt of your Dispute Notice, you may commence an arbitration proceeding by sending an arbitration demand (“Arbitration Demand”) to the following address: Teremarkets Dispute Resolution, Teremarkets, LLC, Attention: Legal Department. The parties agree to arbitrate any Disputes or Claims between them, except to the extent either party chooses to instead pursue the Disputes or Claims in small claims court as provided below. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts.
F. Limitations Period. The parties must bring any Arbitration Demand or small claims action regarding Disputes or Claims within two (2) years after the events or circumstances upon which the Disputes or Claims are based originally arose, or the Disputes or Claims will be permanently barred by the statute of limitations. To the extent the law applicable under the Governing Law section below makes this limitations period unenforceable with respect to any Disputes or Claims, then the statutes of limitations of the state whose laws govern the AAA Rules under the Governing Law section below shall apply.
G. Confidentiality. You and we agree to maintain the confidential nature of the arbitration proceeding and shall not disclose the fact of the arbitration, any documents exchanged as part of any discussions or mediation, proceedings of the arbitration, the arbitrator’s decision and the existence or amount of any award, except as may be necessary to prepare for or conduct the arbitration (in which case anyone becoming privy to confidential information must undertake to preserve its confidentiality), or except as may be necessary in connection with a court application for a provisional remedy in support of arbitration, a judicial challenge to an award or its enforcement, or unless otherwise required by law.
H. Changes to Arbitration Provisions. We may make changes to these arbitration provisions from time to time. You may reject any material changes by sending us written objection within thirty (30) days of the change to Teremarkets Dispute Resolution, Teremarkets, LLC, Attention: Legal Department. By rejecting any future material change, you are agreeing to arbitrate in accordance with the language of these provisions prior to such change. If you do not send written objection to any change as provided above, you are agreeing to arbitration in accordance with the changed language of these provisions. To the extent that an arbitrator determines that applying any changes to these arbitration provisions to any Disputes or Claims relating to prior events or circumstances would render this an illusory or unenforceable contract or otherwise violate your legal rights, such changes shall be applicable on a prospective basis only, with respect to events or circumstances occurring after the effective date of such changes, and in that case any Disputes or Claims relating to such prior events or circumstances shall be arbitrated in accordance with the language of these provisions prior to such changes to the extent necessary to avoid these Terms being deemed illusory or unenforceable.
I. Small Claims Court Alternative. You may choose to pursue your Disputes or Claims in small claims court rather than by arbitration if your Disputes or Claims qualify for small claims court in a location where jurisdiction and venue over you and us is proper.
J. Excluded Disputes and Claims; Injunctive Relief. Notwithstanding subsection A above, you or we may at any time bring suit in a court of competent jurisdiction against the other party in relation to (and are not required to arbitrate) claims based upon infringement or misuse of intellectual property and/or misappropriation of trade secrets. Furthermore, nothing shall be construed to preclude you or us from seeking injunctive relief in order to protect your or our rights pending an outcome of Disputes or Claims while in arbitration. This paragraph is not intended by either party to affect, and shall not affect, the “clear and unmistakable” delegation of all matters to the arbitrator in Section 11.A above.
K. Governing Law; Federal Arbitration Act. Subject to the AAA Rules, any Disputes or Claims arising between you and us arising out of or related in any way to the Teremarkets Sites and Features or our Services, privacy, data security, collection, use and sharing, advertising, purchase or other transactions, Rewards crediting, maintenance, or expiration, Account balances or closures, Promotions, or any emails, texts, or other communications with you, or arising out of or relating to any aspect of the transactions or relationship between you and us, whether based on warranty, contract, tort (including negligence, whether active, passive or imputed), fraud, misrepresentation, or any other legal theory, will be governed by the internal laws of the state or province in which you reside, without regard to choice of law principles; provided, however, that the relationship and transactions between you and us evidence a transaction in interstate commerce and the Federal Arbitration Act applies to and governs the interpretation and enforcement of these arbitration provisions.
12. Tax Matters
You acknowledge and agree that we do not have the ability, in every instance, to determine whether or not the Rewards you received or redeemed in any Rewards Program are considered reportable income or taxable earnings in your jurisdiction. You are therefore responsible for any and all tax liability arising from or associated with your use of the Teremarkets Sites and Features or our Services, including liability arising from your accrual of Rewards or your redemption of such Rewards. As a condition of your continued use of the Teremarkets Sites and Features and our Services, we reserve the right to require you to provide necessary tax reporting information if our records show that you are or may be required to report the value of your redeemed Rewards to an appropriate tax authority. We encourage you, and it is your responsibility, to seek the advice of a tax expert in order to determine the tax consequences of your use of the Teremarkets Sites and Features and our Services, and any associated Rewards received or redeemed.
13. Notification of Changes
We reserve the right to make changes to these Terms from time to time in our sole and absolute discretion. If we decide to change these Terms, we will provide notice of such changes by sending you an administrative email and/or posting those changes in places on the Teremarkets Sites and Features deemed appropriate by us so our users are always aware of the terms of their use of the Teremarkets Sites and Features and our Services. Your continued use of any of the Teremarkets Sites and Features or our Services after delivery of the administrative email to you or after the changes are posted constitutes your agreement to the changes. If you do not agree to the changes, please close your Account and discontinue your use of such Teremarkets Sites and Features and our Services. To the extent that an arbitrator (or small claims court, if applicable) determines that applying any changes to these Terms to any prior events or circumstances would render this an illusory or unenforceable contract, such changes shall be applicable on a prospective basis only, with respect to events or circumstances occurring after the date of such changes, to the extent necessary to avoid these Terms being deemed illusory or unenforceable. In any event, if you used any of the Teremarkets Sites and Features or our Services pursuant to a prior version of these Terms that required a certain notice period to you prior to any changes being effective, any changes under these Terms will not be effective as to you until the required notice period has passed after the date of these Terms.
14. International Users
The Teremarkets Sites and Features and our Services are controlled, operated, and administered by the Company from our offices within the United States of America. The Company makes no representation that materials on the Teremarkets Sites and Features or our Services are appropriate or available for use at other locations outside of the United States and Canada, and we prohibit access to them from territories where the contents or products available through the Teremarkets Sites and Features or our Services are illegal. You may not use the Teremarkets Sites and Features or our Services or export any content or products in violation of U.S. export laws and regulations. If you access Teremarkets Sites and Features from a location outside of the United States and Canada, you are responsible for compliance with all local laws.
15. Excluded Users and Territories
You are not permitted to download or use any of the Teremarkets Sites and Features or our Services, including making any purchases of products or services from the Company, or redeeming any Rewards, if you are (i) located in, under the control of, or a national or resident of any country to which the United States has embargoed goods or services; (ii) identified as a “Specially Designated National”; or (iii) placed on the U.S. Department of Commerce’s “Denied Persons List or Entity List” or any other U.S. export control list, or if the transaction would otherwise be illegal under any applicable law or regulation.
16. Residents of Quebec, Canada
Notwithstanding any other provision herein, the following terms apply to the residents of Quebec, Canada to whom the Quebec Consumer Protection Act (QCPA) applies:
The Company’s failure to exercise or enforce any right or provision of these Terms will not be deemed to be a waiver of such right or provision. If any provision of these Terms is found by an arbitrator (or in the case of a small claims action, the small claims court) to be invalid, the parties nevertheless agree that (except as otherwise provided in Section 11.E) the arbitrator or small claims court should endeavor to give effect to the parties’ intentions as reflected in the provision or the provision shall be deemed severable, and the other provisions of these Terms remain in full force and effect. The paragraph or section titles in these Terms are for convenience only and have no legal or contractual effect. These Terms represent the entire understanding of the parties regarding its subject matter and supersede all prior and contemporaneous agreements and understandings between the parties regarding its subject matter, and may not be amended, altered, or waived except in a writing signed by the party to be charged or as otherwise expressly provided herein. These Terms are binding upon and shall inure to the benefit of parties and their respective successors, heirs, executor, administrators, personal representatives and permitted assigns. You may not assign your rights or obligations hereunder without the Company’s prior written consent, and any such unauthorized assignment shall be invalid. The provisions of these Terms that are by their nature intended to survive termination (e.g., limitations of liability, indemnities, arbitration agreements, and class action waivers) shall survive.
18. Contact Us
If you have any questions or concerns regarding these Terms or your use of any Teremarkets Sites and Features or our Services, or wish to report any Error, please contact us as follows: You will find answers to frequently asked questions (FAQs) by visiting the Help Center of each of our Services. Our Help Center or contact options are generally located or accessed from the applicable Teremarkets Sites and Features footer or main menu options. If your question is not answered in the Help Center, you can submit a ticket to our Customer Support team for the appropriate Service. To contact us by mail, send your correspondence to the following address and specify the Teremarkets Sites and Features or our Services you are using, along with your request, question, or concern to: 1105 Deer Run Circle, Alpharetta, 3004, GA, USA